"40 Years housing expertise, promoting independence and providing homes for older people"
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RESIDENT FOCUS
Resident's are at the heart of what we do here at St Luke's. For the last forty years, we have provided homes to those who have needed them the most. We aim to listen to the views of our residents and provide good quality services that offer value for money. We also want to ensure our services are accessible for our residents.
decent homes
We aim to provide good quality homes and communal spaces that are well maintained. We are developing an estate and management strategy, implementing a programme of works over the next 5 years. We want to ensure our homes are places people want to live, providing pleasant living areas, with good quality communal facilities.
BUILDING safety
We are committed to keeping our residents safe and ensuring the building and accommodation is safe and compliant with health and safety regulations. This includes carrying out regular risk assessments and routine checks that comply with legal obligations.
support
We will help you to live independently for as long as possible. We have staff onsite that are trained and experienced in social care, tenancy management and support. All staff have relevant safeguarding training and understand the issues experienced by older residents. Staff can respond quickly to help residents sustain their tenancies and assess and signpost for additional support. We also have a 24 Hour Telecare Emergency contract offering residents reassurance when staff are not onsite.
Our Community
Our Services
Report Repairs
Coming soon, a new and improved service for our residents.
Rent and Service Charges
Coming soon, a new and improved service for our residents.
Support
Coming soon, a new and improved service for our residents.
Governance
Coming soon, a new and improved service for our residents.
Address
7 McMaster House, Latimer Road, Headington, Oxford, OX3 7PX
Phone
01865 769726
Onsite Staff
Our trained staff are onsite a minimum of four days per week, Monday - Friday, core hours are 9am - 3pm. At SLHS, we adopt a flexible hybrid working system.
This means staff work onsite and remotely but are always contactable and all staff live locally.
24/7 Support
For any Emergencies, all of our residents have the reassurance of a 24 Hour Emergency Response call system. These are via the Orange Emergency Chords or worn pendant alarms. Any calls are placed through to an Emergency Contact Centre who are trained to deal with all emergencies. They have contact details of all staff and contractors.
Regulated By
Affiliations
Company Number: IP15866RRegulator of Social Housing: L1824Registered with the Information Commissioners Office